Delivery and Return Policy
Spoofs Limited, Inc. (the ‘Company’) undertakes to fulfill local delivery of your order within 3-10 working days within Metro Manila, 7-10 working days outside Metro Manila and within the Philippines and for international, please refer to the DHL Shipping Policy . It is important you provide accurate and available contact information to facilitate and complete the delivery (or redelivery) of your order.
Shipping costs are non-refundable.
Return/ Refund Policy
Customer requests for return/ refund shall be only be granted on the following instances:
- Did not receive the order
- Received an incomplete product (missing quantity or accessories)
- Received the wrong product/s (e.g. wrong size, wrong color, different product)
- Received a product with physical damage (e.g. dented, scratched, shattered)
- Received a faulty product (e.g. malfunction, does not work as intended)
Returns/ refunds must be made within 7(seven) days from delivery date.
Items should still be original packaging, with tags intact, unwashed and unused.
Returns/ refunds due to change of mind will not be accepted.