Delivery and Return Policy 2

Delivery Policy

Spoofs Limited, Inc. promises a delivery time between 3-10 working days for orders within Metro Manila, and between 7-10 working days for all other local orders in the Philippines (outside of Metro Manila). For international orders, please refer to the DHL Shipping Policy for more information. 

Please ensure that you provide accurate contact information to facilitate and complete the delivery (or redelivery) of your order. 

Return/Refund Policy

Customer requests for return/refund shall be only be granted on the following instances:

• Did not receive the order
• Received an incomplete product (missing quantity or accessories)
• Received the wrong product/s (e.g. wrong size, wrong color, different product)
• Received a product with physical damage (e.g. dented, scratched, shattered)
• Received a faulty product (e.g. malfunction, does not work as intended)

Returns/refunds must be made within 7 days from the delivery date. Items should also still be in original packaging, with tags intact, unwashed and unused.

Shipping costs are non-refundable.